Effective Date: August 14, 2020
At CRMtravel IT Solutions ("CRMtravel", "we", "us", or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (crmtravel.in) and use our services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect various types of information from and about users of our website and services, including:
1.1. Personal Information
This refers to any information that can be used to identify you, such as:
- Contact details: Name, email address, phone number, and company name.
- Payment information: Credit card or billing information used to subscribe to our services.
- Account information: Username, password, and other credentials created when registering for our services.
1.2. Non-Personal Information
This includes information that cannot be used to identify you personally, such as:
- Browser and device information: IP address, browser type, operating system, and device type.
- Usage data: Information about how you use our website, including pages visited, time spent, and interaction patterns.
1.3. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your interactions with our website. Cookies help us improve our services and provide a better user experience by remembering your preferences, login details, and navigation patterns.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services: We use your personal information to manage your account, process payments, and offer customer support.
- Communicate with you: We may use your contact information to send important updates, promotional materials, or respond to inquiries.
- Enhance user experience: By analyzing non-personal data, we can optimize the performance and usability of our website.
- Ensure security: We use personal and non-personal information to detect, prevent, and address fraud, security breaches, or other illegal activities.
3. Sharing and Disclosure of Information
CRMtravel will never sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
- Service providers: We may share your data with vendors or contractors who assist us with operations such as payment processing, website hosting, or customer support.
- Legal compliance: We may disclose your information when required by law or in response to legal requests such as subpoenas, court orders, or regulatory investigations.
- Business transactions: In the event of a merger, acquisition, or sale of CRMtravel, your personal information may be transferred as part of the transaction, subject to the same privacy commitments.
4. Data Security
We take data security seriously and implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no security system is completely foolproof, and we cannot guarantee the absolute security of your information.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your personal information is no longer needed, we will securely dispose of or anonymize it.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or contacting us directly.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the time frame required by applicable laws.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by CRMtravel. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected personal data from a child, please contact us immediately, and we will take steps to remove that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and the "Effective Date" at the top of this page will be revised accordingly. By continuing to use our services after changes are posted, you agree to the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
CRMtravel IT Solutions
Email: [email protected]
Phone: [Insert Contact Number]
By using CRMtravel IT Solutions’ website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
